First of all, let’s address the most commonly asked initial question. YES – we are fully warranty approved! So any manufacturer’s warranty will be unaffected.
Next, let’s address the primary myth about main-dealer servicing compared to a specialist like ProSpeed Elite - diagnostics! Be assured, we’ve invested heavily in the industry-leading equipment and training, and ProSpeed has the very latest diagnostic systems.
There’s another side to this also. The machines that receive this diagnostic data when plugged in to your vehicle are most certainly NOT reserved only for main dealers. And critically, what’s far more important is how well any data is then interpreted by the anonymous technician. Worryingly, the main focus of standard dealers seems to be more about how much time they are ‘allocated’ to complete the job within. And of course if they can then beat that time, they will charge you the whole allocation anyway. This and other factors result in several common issues;
You’ll never – or extremely rarely – get to meet the main-dealer technician that’s working on your vehicle. So anything you painstakingly explain to the service desk will be reduced to a few standard lines on a job sheet. It’s no wonder they miss so much and frankly, technicians are simply not paid to care about what you may personally require, or about items omitted from a job sheet.
How we are different: You’ll speak directly with a highly-experienced, passionate and qualified specialist. We want to listen and we want to know your requirements first-hand.
With the greatest respect, the technicians are ‘restricted’ to the guide books for the vehicle, and have neither the spare time nor motivation to apply logic and experience. The machine says change this part, so they change it. They don’t have to worry about your bill, just their next job.
How we are different: We know exactly how to work within any diagnostic information revealed, but also we know when to apply logic and common sense, and include any personal requirements and preferences into the mix. These skills also make us more efficient and effective. Nobody’s breathing down our neck with a user-guide and we will readily and happily offer our opinions and recommendations during and after your job.
Generally, main dealer mechanics deal with their part of a job, and do not have to consider other logistic or related issues. Someone doing an oil change will not have to deal with tyres or traction issues, let alone how that will affect your comfort, ride or performance. For these items, the garage will often send your vehicle to sit at a 3rd party supplier’s car-park until it’s ready to come back.
How we are different: We deal with every aspect of your car’s servicing and maintenance requirements personally. You can discuss your vehicle’s tyres, handling, preferences, ride, noise, comfort, sound, privacy, handling, weight, or modifications – anything – with the specialist. We then handle it all in-house and if any third party supplier is involved, it comes to us. Your vehicle will not leave our care.
What if your car is modified or needs special attention? Once your car is non-standard – forget main dealers! They go by the book and if you car is not in it, expect excuses, long delays and much confused, politically correct paper-shuffling.
How we are different: We have spent year’s successfully designing, building, modifying and improving vehicles for the Motorsport world. We even run a Rally Team! We positively welcome modified cars – from slightly tweaked to out and out animals - and can usually deliver dramatic effects with our applied wisdom and even making custom and lightweight parts in-house.
With our kind of dedication and experience applied to your vehicle, you can now enjoy the difference for yourself. We’re here to transform the way you think about maintaining your vehicle – guaranteed.
We’re certainly not here to discredit the main dealers or their mechanics. What we have highlighted here is simply the way things are 99% of the time. But most industries have a specialist and bespoke option for those that appreciate the difference and demand excellence. Not the most expensive option, but the best.
ProSpeed Elite is exactly that. Call +44 (0) 1904 728 112